Whitepapers & Guides

Discover more about our services and optimise your business mobile with the help of our Resource Centre

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Phishing on mobile is the biggest unsolved cybersecurity problem in the enterprise today. Read this whitepaper to understand the mobile phishing facts that will help you make informed decisions on how to protect corporate data

Mobile Phishing
Myths & Facts:

Myths & facts facing every modern enterprise today

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    In this overview of the real-world risk landscape we consider the different types of mobile threats and vulnerabilities that put your organisation at risk. Understand how app behaviours and configurations pose an unseen risk to your business

    The Spectrum of
    Mobile Risk:

    Understanding the full range of risks to enterprise data

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      Learn why perimeter security is no longer viable, and how phishing attacks are overcoming traditional firewalls. This whitepaper examines the three key statements organisations must hear in order to move forward in protecting corporate resources from leakage and attack

      Post-Perimeter
      Security:

      Improve in protecting your corporate resources from leakage & attack

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        Mobile Device Lifecycle Management is a rapidly evolving and complex challenge. If approached strategically, it can be a success

        Best Practice Guide:

        Mobile Device Lifecycle Management

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          Negotiating the ‘right-fit’ mobile contract for your business is one of the most important factors that determines how successfully your IT and Finance teams can manage mobile services and devices in the future

          Best Practice Guide:

          Negotiating the ‘Right-Fit’ Mobile Contract for your Business

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            Without breaking the “tech-fund” habit your business will never be able to achieve true value for money and you’ll be contractually prevented from optimising your mobile spend

            Best Practice Guide:

            Breaking the Mobile ‘Tech-Fund’ Habit

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              Whilst most businesses look externally to their mobile suppliers to achieve cost reduction in the form of reduced tariffs, the reality is that most businesses already have significant hidden overspending on mobile usage

              Best Practice Guide:

              5 Steps to Effective Management of Mobile Usage

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                You need to consider these challenges beyond security when it comes to deploying a BYoD programme – from managing costs and expenses, through to supporting users when things don’t go to plan

                Whitepaper:

                Planning your BYoD Programme Beyond Device Security

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                  Read our guide to recharging mobile telecoms costs within your organisation. This paper specifically focuses on challenges surrounding the recharging of shared or pooled data allowances

                  Whitepaper:

                  Are you Ignoring or Exploiting your ‘Telecoms Intelligence’?

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                    Download our high-level guide and learn how to avoid the most common ways that businesses overspend on mobile airtime.

                    Optimising Mobile

                    Top 10 Mobile Cost
                    Savings Opportunities

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                      Combine networks on
                      one contract

                      Mobile coverage is always a challenge within business mobile estates, especially where your people are spread across multiple locations. However, running contracts with multiple networks typically increases costs, as well as placing an even greater administration and support burden on your IT team.

                      At Utelize, we can provide both O2 and Vodafone connections on one simple contract, with one monthly bill. What’s more, all users benefit from the same great managed tariff, and where appropriate can share data across all users, regardless of which network they are on - helping to keep your people connected, and keeping your costs optimised.

                      Cost control &
                      data usage management

                      With larger mobile estates, it’s not a simple task to constantly monitor usage and costs. Frustratingly, most mobile networks deliberately only provide usage and billing data once a month, so more often than not, you don’t find out about excess data usage and charges or roaming bill shock, until it’s way too late to do anything about it.

                      At Utelize, we monitor usage proactively across the month, helping to identify changes in usage patterns, or high roaming costs. Typically, we receive UK usage records the next working day, (and a few days later for roaming charges), and with our new DatAlert service we can provide the option for real time data usage alerts on users smartphones, helping to keep your costs in check.

                      Proactively
                      managed tariffs

                      Managing tariffs to avoid overspending is a complex and time-consuming challenge for businesses - and it’s almost impossible to predict in advance how much UK and roaming data you’ll use each month, let alone over the term of your mobile agreement. As a result, most businesses spend significantly more than they expect over the term of their mobile agreements, as their tariffs are often fixed up front and are rarely aligned to their actual usage profile.

                      At Utelize, we’ve developed tariffs that are aligned and managed against your business usage profile for voice and data. As standard we include fair usage UK/EU calls & SMS (based on your current business usage profile) and a wide range of innovative data plans.

                      Named support &
                      24/7 helpdesk

                      As the Utelize Managed Mobile Service is designed for mid-market and larger businesses, we can tailor our support to better meet your needs. All of our customers are assigned named support to help manage day-to-day activities. They’ll get to know your people, processes and preferences, so we can deliver the very best support to your IT team and users. Our core service can also be combined with our Device Lifecycle Management services to provide a more bespoke service.

                      To ensure peace of mind, we can also provide a 24/7/365 helpdesk to enable lost and stolen devices to be reported at any time of the day – or night.

                      Innovative corporate &
                      "personally enabled" data

                      If your business is like most, then your mobile data usage will vary significantly from month to month, and from user to user. It's also likely that you've had times when certain users exceeded allowances without knowing when tethering or downloading video.

                      With Utelize, we can can offer traditional shared data plans where data allowances are shared across all connections. This sharing of data is ideal for "corporate use" and significantly reduces wastage from unused data, however we can combine these with "personally enabled" plans which are ideally for high consumption users. Our service includes proactive data usage monitoring and alerting as standard, with the option to include real time alerting with our DatAlert service.

                      Simplified
                      roaming charges

                      Managing where and when your users will need access to their mobile devices and data is a complex challenge. Lock your devices and connections down too much, and your users can’t be productive; remove all controls, and you’ll likely experience regular roaming bill shock.

                      At Utelize, we’ve developed a simpler approach to roaming that allows your users to work productively abroad, whilst keeping costs in check. EU roaming is included automatically and we offer fixed-cost voice and data roaming in over 100 of the most frequently visited countries outside the EU for just £5/day. We also offer bolt-ons that can be applied when your users go further afield and the option of real time alerting with our DatAlert service.

                      Flexible minimum
                      contract terms

                      We live in challenging and uncertain times. Predicting how long you'll require each connection, or estimating how changes in mobile working will impact your mobile data consumption, seems like an excessively complex challenge.

                      With Utelize's Managed Mobile Service we offer a 30-day minimum term for each connection and no spend commitment as standard on our network services, so you can more easily adapt to business changes. We simply ask that you maintain an agreed overall minimum level of connections on our service over the term of our agreement.

                      Innovative
                      device sourcing

                      Traditionally, businesses have been tied to buying their mobile devices from the mobile networks using a ‘tech fund’. This model suits the networks, however, most businesses overpay using this model, and can make significant cost savings by sourcing devices directly from the market.

                      At Utelize, we don't insist that our customers order their devices from us; however we do offer a wide range of innovative and cost effective options to purchase, finance, or even rent business smartphones and tablets. We can also provide extended warranty, managed repairs and end-of-life recycling and device trade in options.

                      Informative
                      management reporting

                      Mobile coverage is always a challenge within business mobile estates, especially where your people are spread across multiple locations. However, running contracts with multiple networks typically increases costs, as well as placing an even greater administration and support burden on your IT team.

                      At Utelize, we can provide both O2 and Vodafone connections on one simple contract, with one monthly bill. What’s more, all users benefit from the same great managed tariff, and where appropriate can share data across all users, regardless of which network they are on - helping to keep your people connected, and keeping your costs optimised.