Mobile Telecoms Recharge & Internal Billing Models

Allocating and recharging telecoms costs is often a significant challenge for Finance and IT teams. The recent emergence of a wide range of shared voice and data bundles, both for UK and Roaming usage, has complicated this matter significantly.

Traditionally, most mobile telecoms charges are levied at a connection level, and so the process of recharge is primarily linked to maintaining an accurate inventory of connections and services. By simply referencing the connection against a cost centre or charge code, it’s a relatively straightforward process to aggregate charges at cost centre level.

Shared allowances, or ‘bundles’, complicate this area, as typically the entire charge for the allowance is levied against either an individual connection, or as a stand-alone monthly rental charge. And so if Finance wishes to recharge this cost, it is first necessary to apportion the usage accurately, and then calculate the relative cost to be recharged to each cost centre or business division.

This report looks at the different options and challenges associated with the most common models for mobile recharging.

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