Contract Negotiations & Device Sourcing

Experienced support to help optimise your mobile contract negotiations and mobile device purchasing
Expert advice, analysis and benchmarking to support your mobile contract negotiations and device sourcing.
The mobile industry is renowned for creating complicated airtime contracts and tariffs, which are designed to trap large businesses into spending more than they expected over the term of the agreement. And with rapidly-changing business requirements, new ways of working, the roll out of 5G networks, and uncertainty over the economy, it’s never been more complex for businesses to negotiate the right mobile contract terms. 
 
Businesses that fail to strike the right balance between achieving the optimum pricing today, whilst ensuring that contract terms are flexible enough to deal with the material changes that will come tomorrow, are likely to pay a heavy price over the coming years. Utelize can help.
Independent Expert support

Our hands-on mobile procurement specialists are experienced in negotiating ‘right-fit’ mobile airtime and device purchasing contracts that are specifically tailored to our customers’ requirements, both in the UK and internationally.

Based on Utelize’s tried and tested “4 Stage Model for Mobile Contract Negotiations” we’ll work closely with your IT, Finance and Procurement teams to support you through to implementation of your new agreement. Providing accurate analysis models, sharing detailed insights into the market and commercial models available, capturing your detailed requirements and ultimately ensuring you have all the information needed to make a highly informed decision.

Our mobile procurement support services include:
  • Mobile network contract negotiations & RFP’s
  • “11th Hour” commercial reviews
  • Data analysis and tariff/proposal modelling
  • Mobile billing audits and benchmarking
  • Sourcing and financing unlocked mobile devices
  • International mobile procurement and contract negotiations

Want to learn more about our approach to Mobile Procurement?

Download our brochure or contact us to arrange a discovery call
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    Please also visit our Resource Centre, there you can download our free Best Practice guides, including: Negotiating the Right-fit Mobile Contract for your Business as well as our proven ‘10‘ objectives model for securing flexible and best value commercial terms. 

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    Combine networks on
    one contract

    Mobile coverage is always a challenge within business mobile estates, especially where your people are spread across multiple locations. However, running contracts with multiple networks typically increases costs, as well as placing an even greater administration and support burden on your IT team.

    At Utelize, we can provide both O2 and Vodafone connections on one simple contract, with one monthly bill. What’s more, all users benefit from the same great managed tariff, and where appropriate can share data across all users, regardless of which network they are on - helping to keep your people connected, and keeping your costs optimised.

    Cost control &
    data usage management

    With larger mobile estates, it’s not a simple task to constantly monitor usage and costs. Frustratingly, most mobile networks deliberately only provide usage and billing data once a month, so more often than not, you don’t find out about excess data usage and charges or roaming bill shock, until it’s way too late to do anything about it.

    At Utelize, we monitor usage proactively across the month, helping to identify changes in usage patterns, or high roaming costs. Typically, we receive UK usage records the next working day, (and a few days later for roaming charges), and with our new DatAlert service we can provide the option for real time data usage alerts on users smartphones, helping to keep your costs in check.

    Proactively
    managed tariffs

    Managing tariffs to avoid overspending is a complex and time-consuming challenge for businesses - and it’s almost impossible to predict in advance how much UK and roaming data you’ll use each month, let alone over the term of your mobile agreement. As a result, most businesses spend significantly more than they expect over the term of their mobile agreements, as their tariffs are often fixed up front and are rarely aligned to their actual usage profile.

    At Utelize, we’ve developed tariffs that are aligned and managed against your business usage profile for voice and data. As standard we include fair usage UK/EU calls & SMS (based on your current business usage profile) and a wide range of innovative data plans.

    Named support &
    24/7 helpdesk

    As the Utelize Managed Mobile Service is designed for mid-market and larger businesses, we can tailor our support to better meet your needs. All of our customers are assigned named support to help manage day-to-day activities. They’ll get to know your people, processes and preferences, so we can deliver the very best support to your IT team and users. Our core service can also be combined with our Device Lifecycle Management services to provide a more bespoke service.

    To ensure peace of mind, we can also provide a 24/7/365 helpdesk to enable lost and stolen devices to be reported at any time of the day – or night.

    Innovative corporate &
    "personally enabled" data

    If your business is like most, then your mobile data usage will vary significantly from month to month, and from user to user. It's also likely that you've had times when certain users exceeded allowances without knowing when tethering or downloading video.

    With Utelize, we can can offer traditional shared data plans where data allowances are shared across all connections. This sharing of data is ideal for "corporate use" and significantly reduces wastage from unused data, however we can combine these with "personally enabled" plans which are ideally for high consumption users. Our service includes proactive data usage monitoring and alerting as standard, with the option to include real time alerting with our DatAlert service.

    Simplified
    roaming charges

    Managing where and when your users will need access to their mobile devices and data is a complex challenge. Lock your devices and connections down too much, and your users can’t be productive; remove all controls, and you’ll likely experience regular roaming bill shock.

    At Utelize, we’ve developed a simpler approach to roaming that allows your users to work productively abroad, whilst keeping costs in check. EU roaming is included automatically and we offer fixed-cost voice and data roaming in over 100 of the most frequently visited countries outside the EU for just £5/day. We also offer bolt-ons that can be applied when your users go further afield and the option of real time alerting with our DatAlert service.

    Flexible minimum
    contract terms

    We live in challenging and uncertain times. Predicting how long you'll require each connection, or estimating how changes in mobile working will impact your mobile data consumption, seems like an excessively complex challenge.

    With Utelize's Managed Mobile Service we offer a 30-day minimum term for each connection and no spend commitment as standard on our network services, so you can more easily adapt to business changes. We simply ask that you maintain an agreed overall minimum level of connections on our service over the term of our agreement.

    Innovative
    device sourcing

    Traditionally, businesses have been tied to buying their mobile devices from the mobile networks using a ‘tech fund’. This model suits the networks, however, most businesses overpay using this model, and can make significant cost savings by sourcing devices directly from the market.

    At Utelize, we don't insist that our customers order their devices from us; however we do offer a wide range of innovative and cost effective options to purchase, finance, or even rent business smartphones and tablets. We can also provide extended warranty, managed repairs and end-of-life recycling and device trade in options.

    Informative
    management reporting

    Mobile coverage is always a challenge within business mobile estates, especially where your people are spread across multiple locations. However, running contracts with multiple networks typically increases costs, as well as placing an even greater administration and support burden on your IT team.

    At Utelize, we can provide both O2 and Vodafone connections on one simple contract, with one monthly bill. What’s more, all users benefit from the same great managed tariff, and where appropriate can share data across all users, regardless of which network they are on - helping to keep your people connected, and keeping your costs optimised.