Set your IT Team Free with the help of Device Lifecycle Management
The challenge of in-house device support & deployment
Managing the procurement, set-up and deployment of hundreds of devices in an efficient manner is a complex task, even for the most seasoned of IT professionals.
Simplifying the deployment and management of mobile devices for end users can release IT teams to tackle more strategic projects and help to reduce business costs.
Release your IT team to save costs and improve productivity.
Our Device Lifecycle Management services bring together market-leading mobile device sourcing, logistics, finance and project management, to deliver a one-stop and independent alternative to deploying and supporting devices in-house.
Our Device Lifecycle Management Process
We’ll fully review your requirements and work with your IT team to fully document and test all of the staging and preparation processes needed to ensure the consistent delivery of devices to your users and business.
As part of Device Lifecycle Management services, your business will automatically have access to our device sourcing service, with options for leasing & insurance. Alternatively our customers are welcome to source devices separately and simply deliver these to us for preparation.
With our tailored service we can prepare your mobile devices to any specification required, enabling your business to efficiently deliver “ready to use” devices to your users, along with any accessories and supporting information. Our service can also include end-user remote training videos and communications.
Our Device Lifecycle Management services offer a wide range of delivery options that can be combined to support a range of deployments. Our delivery options range from courier delivery to remote workers, through to fully branded VIP white glove and pop up “tech bar” options for on-site device distribution.
In preparation for completion of the project, we’ll ensure that your IT team have an accurate and detailed inventory of all devices issued as part of the refresh project including where appropriate device IMEI and serial numbers, warranty information and allocated user details.
In the final stage of the project, we’ll complete a full project briefing with your IT team and transfer the final project inventory and updated process and deployment documents, to ensure your in house team are ready to pick up the “in-life” support for users.
Device Lifecycle Management is just one part of what we do
Device Lifecycle Management can be delivered as an individual service or as part of our Virtual Mobile Manager (VMM) service.
VMM is designed specifically for larger businesses to ensure that mobile services are optimised and proactively managed on an ongoing basis.
As an independent specialist, we can support your business whether you are already in a long-term mobile contract, or your ready to negotiate your next contract.
Learn more on our DLM service
Download our service brochure to gain more insight into how this service can help your IT team to become more productive when managing device projects.