Mobile Strategy

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Are you still struggling with an “unmanaged” mobile network service?

When it comes to mobile services, most businesses buy airtime and devices directly from the major mobile networks. For a small number of very large customers, the mobile networks will provide a dedicated mobile account team and on-site administrators, which can help to keep mobile administration under control. However, often that’s a chargeable service and…

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Are you still using a traditional mobile network ‘tech fund’ to purchase mobile devices? Maybe it’s time to rethink your device purchasing strategy?

Traditionally, businesses have purchased their mobile devices as part of their mobile network contract, typically using some form of ‘tech fund’, or ‘device subsidy’. This model has never really offered best value for the customer as it requires the cost of the airtime to be artificially inflated in the first instance to enable the ‘device…

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Utelize 3-minute briefings: What is mobile device lifecycle management?

Mobile device lifecycle management (MDLM or DLM) is a term that is used to cover the end-to-end processes involved in providing and supporting mobile devices for corporate users. Typically, this lifecycle can cover: Sourcing Buying the right device, at the right cost, from the right vendor. This can now also include financing the device, and…

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Is your mobile provider working in your best interests? Or using every trick going to hide profit and overspending from you?

The unfortunate truth is that most telecoms providers are in commercial conflict with their customers’ best interests. Clearly they can’t tell you that, however, because the proactive management of telecoms always results in the removal of wastage and overspending – it naturally erodes supplier revenues and profits, often from the areas where they make the…

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