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Mobile services are one of the most challenging areas for IT teams in mid sized businesses to proactively manage. Daily challenges include managing out of control data usage and costs, ensuring devices are secure and reacting to business demands for new devices, often at very short notice. For many IT teams, mobile administration is actually…
At Utelize we meet a wide range of businesses and hear a lot about their mobile challenges and aspirations. We are regularly asked questions like “which is the best mobile network?”, “which tariff offers the best value for money?” or “who’s the best overall provider?”. The answer, in our experience, is that it is different…
Most businesses are becoming familiar with the concept of shared mobile data plans. Shared data typically makes the management of mobile data much simpler than managing individual data bolt ons, especially for larger mobile estates. Typically, removing IT administration costs from tariff management and also removing excess data charges when users exceed their allowances. At…
Mobile contract negotiations can be a complex, time consuming activity for businesses and when incorrectly managed, they can lead to large, unplanned excess costs over the term of the agreement. Despite this many businesses still treat mobile as a commodity when it comes to negotiations and opt to manage them in house without professional support….
When IT teams are set the challenge to cut telecoms costs, their first port of call is often to start negotiating better terms with their vendors (in return for contract extensions) or to engage procurement to run a formal RFP. However; by moving straight into negotiations, your business may be leaving significant savings on the…
The term Fixed Mobile Convergence (FMC) was first coined in the early-mid 2000’s, with the vision of making the mobile phone an extension of the office telephone system. One number, one voicemail, one service. That was of course before we envisaged that smartphones would take control our lives. The telecoms industry has always been great…
At Utelize our team has been lucky enough to engage with hundreds of IT, Finance and Procurement decision makers of all size businesses, about their mobile phone contracts and mobile management challenges. For many cost, (or more often than not, large levels of overspending vs. budgets) has been top of the agenda. However, what we…
When it comes to mobile services, most businesses buy airtime and devices directly from the major mobile networks. For a small number of very large customers, the mobile networks will provide a dedicated mobile account team and on-site administrators, which can help to keep mobile administration under control. However, often that’s a chargeable service and…
Traditionally, businesses have purchased their mobile devices as part of their mobile network contract, typically using some form of ‘tech fund’, or ‘device subsidy’. This model has never really offered best value for the customer as it requires the cost of the airtime to be artificially inflated in the first instance to enable the ‘device…
The list of ‘bring your own device’ scenarios seems to be ever-growing, so we’ve put together a 3-minute briefing on the most common models. The most important aspect to consider with BYoD planning is that there is no single model or policy that works for all businesses, or even for all of your employees. The reality…
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